FOR IMMEDIATE RELEASE
Bristol Capital and Morefield Communications Announce Outsourcing Agreement
Montvale, NJ – May 1, 2006 -- Bristol Capital, a leading remote service bureau serving the PBX/VoIP marketplace, today announced that it has entered into an agreement with Morefield Communications, Inc. to implement a company-wide disaster recovery and PBX support solution. In addition, Morefield will market and distribute Bristol’s InfoPlus PBX Management Services portfolio to their customers throughout the U.S. under private label.
Under the new agreement, Morefield will be implementing InfoPlus GuardianService - a platform-independent, remote disaster recovery and restoration service designed specifically for Nortel PBX platforms – across their customer base to provide a uniform PBX disaster recovery and reporting tool.
“Giving our customers access to InfoPlus tools makes real business sense,” says Michael Whiteman, Vice President of Sales and Marketing for Morefield Communications. “Morefield can proactively manage our customers’ equipment needs. Also, we are able to provide enhanced support of the installation for ISM/EVELS, hardware status and software version management”.
Bristol Capital will also be providing a range of vendor support solutions – including Traffic Studies and Site Surveys – that will streamline Morefield’s internal business processes while reducing operating costs. Additionally, Bristol Capital has partnered with Morefield to build a dedicated customer web portal that will give Morefield and its customers direct access to critical PBX system information, disaster recovery files, end-of-life analyses and more.
"We are very excited that Morefield has chosen to outsource such a critical customer care function to Bristol Capital,” adds Richard Cabelo, Managing Partner for Bristol Capital. “Having worked together in varying capacities with Morefield Communications for over ten years, I consider their decision to expand our support agreement to be a powerful endorsement of InfoPlus Services.”
About Morefield Communications
Morefield Communications is a leading regional provider of integrated communications technologies for businesses and organizations across Central Pennsylvania and Northern Maryland. Morefield’s certified experienced team provides design, installation and support services that improve clients’ productivity and customer satisfaction. Technologies include data, voice, multimedia and security. Each utilizes world-class products from manufacturers including Cisco, Nortel and Bosch. For information about Morefield Communications contact Ruth Mackintosh, Marketing Manager, at 717-730-5498 or by email ruth.mackintosh@morefield.com.
About Bristol Capitol
Recognized for a significant number of industry "Firsts", Bristol Capital continues to move the industry towards improved, knowledge-based PBX/VoIP servicing. Bristol Capital's suite of InfoPlus PBX Management Services includes several applications that address key areas of PBX management ranging from capacity planning and system security to remote disaster recovery and customized software migrations. Bristol Capital also offers a robust portfolio of CPE vendor support solutions and provides outsourced support for many of the industry's largest equipment and service providers. For specific information regarding InfoPlus Services contact Richard Dean Cabelo, Managing Partner, at 201-476-0600 or by email rdc@infoplusonline.com.