FOR IMMEDIATE RELEASE
Bristol Capital and Xeta Technologies Announce Distribution Agreement
Montvale, NJ - May 10, 2004 -- Bristol Capital, a leading remote service bureau serving the PBX/VoIP marketplace, today announced that it has been selected by Xeta Technologies to implement a company-wide, Nortel CPE vendor support and service solution. As part of the agreement, Xeta Technologies will also be marketing and distributing the company's InfoPlus PBX Management Services throughout the U.S. under private label.
Under the new agreement, Bristol Capital will be providing several vendor support solutions that will power Xeta's maintenance contract renewal and development process, remote system support such as disaster recovery traffic analysis, site surveys, customer management and a variety of customized engineering solutions such as Nortel system migrations, VoIP Readiness Assessments and automated dialing plan conversions. Bristol Capital will also provide Xeta with a dedicated, web-based PBX sales and engineering database as well as a private-label customer web portal that will allow customers to access important PBX system information, disaster recovery files, End of Life analyses and more. In addition to Nortel PBX solutions, Bristol Capital will be offering Traffic Study solutions for Xeta's Avaya PBX customer base.
"While the core of the program is really designed to help Xeta Technologies reduce their operating costs, improve efficiency and extending customer service capabilities, our main focus will be helping Xeta grow its brand and increase market share" offers Richard Cabelo, Managing Partner for Bristol Capital. "Our Vendor Support Program has proven itself time and time again, and I know we'll be able to deliver tangible economic benefits for Xeta Technologies very quickly. And geographically, Xeta represents a very strong addition to our list of authorized partners so, overall, this is a win-win situation."
About Xeta Technologies
Headquartered in Tulsa, Oklahoma, Xeta Technologies is a market leader in enterprise-class communications solutions, installation and service. Building on its success as the niche dominant provider of call accounting systems for the hospitality industry, Xeta has broadened its focus and today boasts competencies in traditional voice, converged communications, call accounting, VoIP solutions and data delivery. Xeta Technologies is an Avaya Platinum Business Partner and a Nortel Networks Premium Partner. Xeta's industry-leading technologies coupled with a nationwide service reach, unmatched technical expertise and a 24X7X365 service center makes them THE CHOICE for enterprise-class communications. For more information, visit the company's web site at www.xeta.com.
About Bristol Capitol
Recognized for a significant number of industry "Firsts", Bristol Capital continues to move the industry towards improved, knowledge-based PBX/VoIP servicing. Bristol Capital's suite of InfoPlus PBX Management Services includes several applications that address key areas of PBX management ranging from capacity planning and system security to remote disaster recovery and customized software migrations. Bristol Capital also offers a robust portfolio of CPE vendor support solutions and provides outsourced support for many of the indutry's largest equipment and service providers. For specific information regarding InfoPlus Services contact Richard Dean Cabelo, Managing Partner, at 201-476-0600 or by email rdc@infoplusonline.com.