FOR IMMEDIATE RELEASE
Bristol Capital and Ronco Communications Announce Distribution Agreement
Montvale, NJ – August 1, 2004 -- Bristol Capital, a leading remote service bureau serving the PBX/ VoIP marketplace, today announced that it has been selected by Ronco Communications & Electronics, Inc. to implement a company-wide disaster recovery and PBX support solution. As part of the agreement, Ronco Communications will also be marketing and distributing Bristol’s InfoPlus PBX Management Services to their customers throughout the U.S. under private label.
Under the new agreement, Bristol Capital will be providing GuardianService - a platform-independent, remote disaster recovery and restoration service – across Ronco’s base of Nortel PBX maintenance customers. “Our goal is to increase the Ronco value proposition to our customers,” states John DiNatale, Executive Vice President of Ronco Communications Corporate Operations, “by supplying them with a secure, anytime, anywhere method for accessing their essential Nortel equipment information.” The service augments Ronco’s existing maintenance portfolio by adding advanced remote backup and restoration solutions designed specifically for the Nortel PBX platform, as well as several other vendor support solutions that will support Ronco’s internal processes. Additionally, Bristol Capital has partnered with Ronco to build a dedicated, private-label customer web portal that will allow customers to access important PBX system information, disaster recovery files, End-of-Life analyses and more by logging in through Ronco’s corporate web site.
"Ronco has always enjoyed a commanding market share in their territories, so the initial focus of the program will be increasing maintenance revenue on a customer-by-customer basis, reducing operating costs, improve efficiency and extending customer service capabilities,” offers Richard Cabelo, Managing Partner for Bristol Capital. "Long term, we want to help Ronco grow in new markets. In short, we’re extremely pleased that Ronco has chosen to partner with us and we’re confident that the program will be a success across the board.”
About Ronco Communications
Founded in 1965, Ronco Communications & Electronics, Inc. is a rapidly growing major supplier of integrated technologies with a focus on providing best-of-class communications solutions designed to solve the customer’s dynamically changing business needs. Ronco is a privately held company, headquartered in Tonawanda, NY, with branch offices in Rochester, Utica, and Albany, NY; Erie, PA; Burlington, VT; Boston, MA; Greensboro, Raleigh, and Charlotte, North Carolina; Columbia, SC; and Tampa, Florida. Ronco employs over 350 sales, engineering, technical support, service, and installation personnel and services over 7000 customers. Ronco is a leader in providing business solutions, along with having the proven ability to keep pace with the latest innovations in emerging technologies. Specialties include advanced voice, IP telephony, traditional telephony, data networks, LAN/ WAN, carrier services, internet access, diverse communications platforms for medical and educational institutions, and customized professional audio/video systems. Ronco measures its success by an ever-growing customer base, which consider Ronco a “partner in their business.” Visit the company's web site at (www.ronco.net).
About Bristol Capitol
Recognized for a significant number of industry "Firsts", Bristol Capital continues to move the industry towards improved, knowledge-based PBX/VoIP servicing. Bristol Capital's suite of InfoPlus PBX Management Services includes several applications that address key areas of PBX management ranging from capacity planning and system security to remote disaster recovery and customized software migrations. Bristol Capital also offers a robust portfolio of CPE vendor support solutions and provides outsourced support for many of the industry's largest equipment and service providers. For specific information regarding InfoPlus Services contact Richard Dean Cabelo, Managing Partner, at 201-476-0600 or by email rdc@infoplusonline.com.