State of Alaska Uses InfoPlus GuardianService to Restore Service After Major PBX Failure
Montvale, NJ - October, 2006 -- "The State of Alaska has a Nortel Meridian 1, Option 81C PBX installed in Anchorage, Alaska - this system supports more than 6500 state employees throughout the Anchorage metropolitan area. Their PBX recently fell victim to data corruption which caused a major interruption in service. Immediately following the failure, the customer discovered that they had neglected to create backups of the PBX database and, as a result, had no way to reboot their system and eliminate the corruption.
Fortunately, the State of Alaska subscribed to InfoPlus GuardianService through AlcanTel Using the InfoPlus Online PBX Database, we were able to locate and download a complete, corruption-free binary backup of their PBX database from the InfoPlus website and, ultimately, restore their service.
Without InfoPlus GuardianService, this would have been a disaster, resulting in a complete re-build of the PBX from scratch and major downtime for the customer. We greatly appreciate the services your company offers and look forward to our continued business relationship. Keep up the good work!
- Mark Bridge, Director of Sales Engineering AlcanTel, A Division of Alcan Electrical & Engineering, Inc.
Designed with both vendors and end-users in mind, GuardianService is the industry's only true disaster recovery and reporting tool for the Nortel PBX platform. To learn more about GuardianService, contact your vendor or send an email to sales@infoplusonline.com.
About Bristol Capitol
Recognized for a significant number of industry "Firsts", Bristol Capital continues to move the industry towards improved, knowledge-based PBX/VoIP servicing. Bristol Capital's suite of InfoPlus PBX Management Services includes several applications that address key areas of PBX management ranging from capacity planning and system security to remote disaster recovery and customized software migrations. Bristol Capital also offers a robust portfolio of CPE vendor support solutions and provides outsourced support for many of the indutry's largest equipment and service providers. For specific information regarding InfoPlus Services contact Richard Dean Cabelo, Managing Partner, at 201-476-0600 or by email rdc@infoplusonline.com.