InfoPlus® and SOURCE Finalize Distribution Agreement
June 20, 2010
InfoPlus is pleased to announce that it has secured a multi-year distribution agreement with SOURCE, an Avaya Platinum Business Partner.
Under the new agreement, SOURCE will leverage the InfoPlus portfolio of communications management services to support its Avaya and Heritage Nortel voice maintenance customers, and anchor the company's CAPP (Communications Architecture Protection Program) offering.
CAPP provides a detailed accounting and analysis of PBX/VoIP hardware and software components, particulars of how the systems' software is programmed, and it specifies spare and unused resources that could be activated or utilized.
"Unless an alarm is sounding in the control room, a network manager doesn't necessarily know a problem is developing with his PBX or VoIP equipment," explained Bill Vernon, Director of Technical Services at SOURCE. "But with CAPP's proactive accounting and analysis, managers are provided an internal control audit tool that gives them the information they need to identify and resolve issues before they become a threat or problem."
SOURCE will offer the following InfoPlus services as a part of their CAPP offering:
- Site Survey Service
- SourceBook Service
- GuardianService®
- Specialized Services: Traffic Study and Security Audit
The InfoPlus suite of management information services aligns perfectly with the mission of the CAPP offering: to provide managers intelligence and keep networks healthy. Network Managers seeking to be proactive with their maintenance program can now collect, report and react to potential problems - before they cause widespread network damage - with the comprehensive information provided by SOURCE's CAPP and the InfoPlus suite of services.