InfoPlus® and TELUS Partner to Provide TELUS GuardianService
July 1, 2012
InfoPlus is pleased to announce it has partnered with leading telecommunications provider TELUS to deliver an enhanced voice maintenance support service - TELUS GuardianService, to all Avaya and legacy Nortel voice maintenance customers. Under the terms of this agreement, TELUS customers will receive a quarterly Site Survey, SourceBook, a full System Backup, and access to the TELUS Online Portal as a part of their ongoing maintenance services.
Delivered as a fully hosted solution, TELUS GuardianService will provide to all voice maintenance customers a premier collection of information management solutions, covering the key functional areas of Inventory, Configuration and Backup. In providing these services, TELUS affirms their commitment to provide customers with valuable tools and information for proactive management of their communication infrastructure.
"InfoPlus is excited that TELUS has chosen to significantly expand the scope of our long-standing partnership and deploy InfoPlus GuardianService® across their entire Avaya customer base." says Richard Cabelo, VP of Sales for InfoPlus. "The new support program, which focuses on delivering proactive MAC support, enhanced disaster recovery and user-friendly reports that TELUS customers can use to effectively manage their Avaya infrastructure, is the culmination of a relationship that started in 2008 and has been consistently creating customer value ever since. In short, we are proud to be one of the official tools that TELUS has standardized on in support of its Avaya enterprise customers."
About TELUS:
TELUS is a leading national telecommunications company in Canada, with $10.6 billion of annual revenue and 12.8 million customer connections, including 7.4 million wireless subscribers, 3.5 million wireline network access lines, 1.3 million Internet subscribers and 595,000 TELUS TV subscribers.
For more than 100 years, TELUS has delivered innovative telecommunications solutions to Canadians, growing in that time to become the country's second largest telecom company. Today, TELUS harnesses the power of the internet to deliver a wide range of products and services, including data, IP, voice, wireless, entertainment and video.