infoplus productdetail aboutus

  • About InfoPlus®

    InfoPlus is a leading cloud-based service provider of communications management information for Avaya and Nortel users.

    InfoPlus collects, summarizes and presents a company's communication systems' data in a format that is easy to understand, providing IT/Communications Managers with accurate, fact-based information that addresses key responsibility areas of:

    • Inventory/Asset Management
    • Configuration/System Documentation
    • Performance/Traffic Analysis
    • Security Assessment
    • System Backup/Disaster Recovery

    For over two decades, the InfoPlus portfolio of information services has enabled our customers to lower telecom operating costs, improve service, fund innovation with cost savings from improved system efficiencies and has allowed them to make smarter, faster decisions concerning their communications infrastructure.  InfoPlus services are secure, available 24/7, require no capital outlays or installations, are delivered in a secure manner and can be initiated in as little as one day.

    InfoPlus currently services approximately 20% of the North American marketplace and is proud to count the largest communications vendors among its customers. The company has 'touched' over 40,000 communication servers worldwide, and over 25% of the Fortune 500 companies benefit from InfoPlus services.

  • Learn More About Our Services

    Inventory/Asset Management - the InfoPlus Site Survey provides a full inventory of your system, including port counts, licenses and a Manufacturer Support Analysis.

    Configuration - InfoPlus’ two Configuration services are graphical, easy-to-read reports showing the configuration and capabilities of either your Avaya or Heritage Nortel call processing systems, or Avaya’s Session Manager.

    Performance/Traffic Studies - identify opportunities to reduce costs while pre-engineering IP bandwidth requirements for VoIP and SIP migrations.

    Security - the InfoPlus Security Audit is the industry's most comprehensive analysis of potential risks and manufacturer 'best practice' security recommendations.

    Backup/Disaster Recovery - remote, cross-platform database backups accessible 24/7/365 via the web.