Heritage Nortel users have full access to a range of customized InfoPlus support solutions aimed at making order from the chaos of complex engineering and maintenance issues.

From automated number plan expansions to cross-platform database migrations, Custom Solutions from InfoPlus deliver results on complex engineering and major MAC projects while minimizing the impact on your business. More importantly, InfoPlus brings efficiency and automation to these tedious, labor-intensive projects so you can free up your technical resources for other critical support issues.

Automated Digit Expansion/Reductions

Let our proprietary software reduce the time and cost associated with customer numbering plan modifications. InfoPlus' technology eliminates the need for manual data entry and ensures complete accuracy. We also offer customized InfoPlus Desi Strip and Station User Guides so you can add the finishing touch to your Heritage Nortel dial plan modifications.

VoIP Readiness and Network Assessments

The InfoPlus Custom Solutions Team can help engineer even the most complex TDM to VoIP migrations. Our proprietary network discovery and measurement tools make it possible for Heritage Nortel users to quickly determine VoIP feasibility while optimizing network efficiency before cut-over - all with no impact on your personnel resources and minimal cost to your business.

Database Migrations to Heritage Nortel CS1000 Systems

Using the same system building technology we developed for our InfoPlus Digit Expansions/Reductions and Disaster Recovery capabilities, InfoPlus can provide migration assistance for those Heritage Nortel customers who are upgrading older systems to newer platforms. We'll capture the old user database and globally modify the data so it's compatible with the new system's architecture, and then upload it using automated routines developed specifically for such projects. Heritage Nortel Database migrations are completed in a fraction of the time it would take to manually reprogram the data. Plus, our automated software routines enable customers to shorten downtime while completing the upgrade process.

Support for Self-Maintained Enterprise Users

If you're a self-maintained user with limited technical resources, give us a call. We'll develop solutions to meet your needs and fit your budget.