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The industry's most accurate, comprehensive and customer-friendly traffic study.

The InfoPlus Traffic Study is chosen by more CPE vendors and PBX users than any other. Unlike most software-based solutions, Bristol Capital focuses on providing Nortel, Avaya, and Siemens users with traffic analyses that are accurate, easy to interpret and require virtually no additional overhead, hardware or software.

No hassles. No excuses.

Bristol Capital can initiate a traffic study immediately - no service calls or expensive software packages are needed, and you can be sure that your study will start and be completed on time. Once the study has been completed, we'll even send out emails including instructions for accessing the study on the web to you and your staff.

Easy to Understand.

A typical PBX traffic study is really nothing more than a data dump. They're good at collecting data, but usually fall short when it comes time for engineering recommendations.

Bristol Capital believes that traffic studies should be measured by the quality of their recommendations and not by the amount of pages they include. That's why we designed the InfoPlus Traffic Study around the needs of CPE vendors and telecommunications managers. Nobody has time to sift through a hundred pages of spreadsheets, so our study provides only the critical data you need to engineer trunking facilities, manage console operators, assess processor utilization and balance network group traffic - in plain, customer-friendly language. We even include a full Glossary of Terms in every study that we publish.

Other reports include:

  • IP Traffic
  • Individual trunking recommendations based on maximum and average busy hour
  • Loop traffic detail
  • Failures to Match and Dial Tone Delay
  • Software connection recommendations for broadcast routes
  • Abandoned and Delayed calls
  • Full Console Statistics and Analysis

Reduce your operating costs while improving service.

Most users find that, over time, our Traffic Study pays for itself several times over. You won't have to retain a consultant, purchase software packages or install expensive buffer boxes to utilize our Traffic Study. And the elimination of just a single, unused CO trunk more than covers the cost of a typical 5 day, 12 hour study which means that you can reserve more of your organization's telecom budget for critical system upgrades and migrations.

Extend your service capabilities while allocating technical resources to more critical service issues.

Bristol Capital can perform simultaneous studies for customers with multiple switches and multiple platforms (Nortel, Siemens, Avaya). In fact, there's no upper limit on the number of PBX systems we can analyze at any given time. We even support PBX systems located internationally.

Access our Online Traffic Calculator

Fine tune trunking requirements and explore "what-if" scenarios by clicking here.

Download a sample Traffic Study

Traffic Studies are available for Nortel, Avaya, and Siemens 9006 platforms.

And did we mention?

Just like all our other services, the InfoPlus Traffic Study is web-based and can be accessed online for up to three years with a web security code or secure access to our online PBX database.

InfoPlus Call Management Services

The real cost of telecommunications is now lower than ever, but it still represents a substantial part of your overhead and remains a constant target for cost-cutting. InfoPlus Call Management Services optimize system performance, increase traffic efficiency and can help reduce overall costs by continuously monitoring network activity in real-time and analyzing data to produce clear, relevant and instantly accessible reports via email or the web.

The service combines web-based CDR/call accounting and traffic analysis capabilities into one integrated, hosted solution that is flexible, secure and easily scalable to match growth and change without additional capital investment.

Here's how it works: we place a small buffer box on your network which collects all call records generated by your PBX. These statistics are then pushed to our servers where they are analyzed and then processed into finished reports. The reports are then dispatched via email to all of the appropriate personnel for viewing, so you can spend less time pulling reports and more time putting the data to use. A range of reports are available, including:

  • 50 most expensive calls by extension
  • Most frequently dialed numbers
  • Calls with the longest duration and response times
  • VoIP Quality of Service
  • Overall period analyses
  • Summaries by Group and Call Type

One monthly service fee covers everything. The service is future-proof, version-proof and platform-independent to provide a lasting solution. And because software upgrades are performed automatically, your system always benefits from the latest tools and technology. In addition, online training ensures that all the expertise you need is there whenever you need it - there's no need to invest in training or additional IT support.

InfoPlus Call Management Service supports more than 400 PBX systems. To find out if your system is supported or if you have questions about the service, please contact an authorized InfoPlus distributor or send an email to sales@infoplusonline.com and we'll be happy to assist you.

InfoPlus Traffic Studies support Nortel, Avaya, and Siemens 9006 PBX platforms

Why do you need a Traffic Study?

  • Determine if you are spending too much on monthly recurring Telco charges for trunks you may not need.
  • Increase business by adding trunks to groups which may be too busy.
  • Improve service by ensuring there are sufficient internal resources to serve today's and tomorrow's needs.
  • Change console staffing in either number of operators or their hours of work, based on real demand
  • Reduce caller complaints by modifying console staffing and/or trunks
 

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