InfoPlus

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It's not enough to know what you have-you need to know how it's put together. This is why Bristol Capital pioneered the notion of the "PBX SourceBook" more than a decade ago.

Today, most Nortel or Avaya users won't even look at a maintenance contract unless it includes at least one InfoPlus SourceBook. With more than 30 graphical and textual reports ranging from IP/Standard stations sets to full bay face layouts, the SourceBook is a complete graphical and textual snapshot of a Nortel/Avaya PBX - right down to graphical templates of every station.

Nortel and Avaya PBX information in plain English

In essence, we harvest PBX data and translate it into benefit-driven information you and your customers can actually use. And online access via our InfoPlus PBX Database means that vendors can share the data across multiple business channels (Sales, Operations, Customer Service) and end users.

The Action Items report stimulates service and MAC revenue by proactively identifying system clean-up issues such as area code omissions before they result in unnecessary repair calls.
Detailed Equipment Maps virtually eliminate the need for physical site surveys and aid in system upgrade planning.
Administrative reports list installed equipment by loop, port or set type and offer several different ways to organize the database information
Custom reports such as Privilege Groups organize sets with similar programming information so that new sets may be quickly configured based on predetermined parameters - eliminates hunting through TNB for information

Flexibility that pre-packed software solutions can't match

For more active switches, SourceBook updates may be scheduled at intervals throughout the year. Individual Data Backups may also be added to each SourceBook when off-site data recovery is required.

Download a sample SourceBook

InfoPlus SourceBooks are available for the Nortel Meridian/CS1000 and Avaya Communications Manager product lines.

Bristol Capital can produce a SourceBook for your customer in as little as two hours.

Why vendors choose the SourceBook:

Add instant value to every maintenance contract
Pre-qualify new customer locations and complete the discovery process long before your competition has rolled a truck
Support new installations with a SourceBook as a way to document switch configuration and installed hardware
Drill down on service issues without having to download TNB's, DNB's, etc.
Shorten the learning curve for new technicians and sales personnel
Give your customers an easy way to address capacity issues and manage their PBX

SourceBook is a component of GuardianService.

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