• InfoPlusĀ® Expands Channel Into Southeast Asia with Jebsen & Jessen

    May 19, 2014

    Jebsen & JessenInfoPlus, an Avaya DevConnect Partner headquartered in Montvale, NJ USA, is pleased to announce it has entered into a partnership with Jebsen & Jessen Communications (JJC), a leading business communication specialist and Avaya Platinum Business Partner serving Southeast Asia.

    Under the new Agreement, JJC will leverage InfoPlus Services to deliver targeted system analysis and advanced communication management solutions for its premier Avaya enterprise customers. InfoPlus Services will also augment and streamline a range of internal support functions key to the company's Avaya practice, including pre-sales, maintenance support and advanced system engineering.

    For over two decades, InfoPlus' system analytics have given Avaya users the information they need to reduce costs, improve service, extract more value from legacy assets and make informed decisions about their Avaya infrastructure. InfoPlus services target key areas of Avaya communication management, including Inventory, Configuration, Performance, Security and Disaster Recovery Backup. Highlights of the portfolio include user-friendly tools for assessing security risk and life cycle support issues, proactive identification of service-impacting issues, measuring system performance and optimizing SIP routing strategies.

    "This partnership further highlights JJC's commitment to our customers, to become a leading provider of solutions that deliver greater intelligence and insights into our customers' infrastructure investment and extended value chains." Sng Boon Heng, Regional Services Director of JJC. "As a strategic partner in the Southeast Asia market, we believe that this partnership will generate significant service values and a deeper engagement with our customers and partners. It positions JJC as a leading technology innovator, with the accelerating convergence of voice, data analytics and customized applications."

    Richard Cabelo, SVP of Sales for InfoPlus added, "We are extremely proud of our partnership with Jebsen & Jessen Communications, and of the new capabilities we can now introduce to Avaya users in the Southeast Asia Market. I believe our services will set JJC's Avaya portfolio apart from the competition and deliver real value to its customers. Plus, the fact that InfoPlus now supports multiple partners in the Intelligent Communications Alliance (ICA) presents a compelling case for JJC's multinational customers that maintain Avaya infrastructure outside their Southeast Asia footprint."

    About Jebsen & Jessen Communications
    We deliver business communication solutions for our multinational customers. Specialising in the execution and implementation of IP (Internet Protocol) infrastructure, we help our customers develop unified communication and contact centre solutions over multiple sites and across their global networks. We also diagnose, design and deploy CRM contact centres, provide network infrastructure and develop wireless and mobility solutions for different market verticals. One of the eight Regional Business Units under the Jebsen & Jessen Group of Companies South East Asia, we have a staff strength of more than 370 and support more than 800 customers globally. We also received the Frost & Sullivan Southeast Asia Contact Centre System Integrator of the Year award in 3 consecutive years from 2011 to 2013, in recognition of our strong reputation as a trusted partner in the contact centre space by leading vendors, across verticals.

    For more information, go to www.comms.jjsea.com.

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