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  • InfoPlus Launches Change Management Reporting for Avaya IP Office

    August 15, 2016

    InfoPlus

    InfoPlus, a leading provider of data analytics and communication management solutions for Avaya products, is pleased to announce new enhancements to the company's SourceBook for IP Office.

    The latest SourceBook update introduces the industry's first and only "Change Management" reporting capability for IP Office. Available for IP Office Standard and Server Editions, the new report identifies programming changes to IP Office configuration that have been performed since the last completed SourceBook, enabling users and Avaya partners to track changes over time in a single report. The analysis includes adds, deletes, and modifications spanning IP Office Users, Lines, Extensions and Groups.

    InfoPlus Change Management reporting further extends the company's data mining capabilities into the IP Office platform, while giving business partners more advanced tools to support their customers. In addition, the new report is key for enterprise customers using IP Office in a hosted environment, as it offers an easy way to verify that the service provider has correctly implemented requested service changes over time.

    Highlights:
    • The industry's first and only Change Management reporting tool for Avaya IP Office
    • Easily track configuration changes across standalone systems or multi-site Server Edition solutions
    • Verify and validate changes performed by service providers in hosted environments
    • Automatically included with InfoPlus GuardianService for IP Office and ongoing SourceBook subscriptions

    How to Engage
    To learn more about the InfoPlus SourceBook and Change Management reporting for Avaya IP Office, contact This email address is being protected from spambots. You need JavaScript enabled to view it., or download a sample report.

    About InfoPlus
    For over two decades, InfoPlus has given Avaya users the reporting tools they need to manage costs, improve service, and make smarter, faster decisions about their communications infrastructure. InfoPlus Services have touched over 40,000 communication systems worldwide, including over 25% of the Fortune 500. For more information, visit www.infoplusonline.com.

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