• InfoPlus Launches SourceBook for Avaya IP Office

    May 5, 2016

    InfoPlus, a leading provider of communication management solutions for Avaya products, is excited to announce the launch of the SourceBook for Avaya IP Office.

    Available now for IP Office Standard and Server Editions, the latest "industry first" from InfoPlus offers unprecedented visibility into IP Office configuration and system health. It's a user-friendly, cost-effective report that analyzes and documents the programming of Users, Extensions, Lines, Call Routing and more – within a single site or across large, multi-location IP Office solutions.

    Plus, the SourceBook includes InfoPlus' proprietary, data-driven analytics for system optimization, which helps users identify and address configuration issues before they impact service.

    Key Features:
    • Station Template graphics with button programming for all extensions
    • User Feature Matrix summarizing Users' access to the most common Features
    • Detailed explanations of Hunt Group behavior, application of User Rights, Short Codes and more
    • In-depth assessment of Line and Extension Security
    • Incoming and outgoing call routing/ARS documentation and analysis
    • Equipment mapping and network graphs that lay out the architecture of the overall solution
    • Targeted Action Items for system optimization and clean-up

    In addition, the SourceBook utilizes system-level IP Office configuration data – not SNMP. As a result, it offers a depth of analysis that's simply not found in typical monitoring solutions.

    Why InfoPlus?
    • The only report of it's kind – a true documentation and consultative analysis of Avaya IP Office core programming
    • Turns raw IP Office system data into actionable information
    • Verifies that the as-built system configuration matches the intended design
    • Cost-effective and easy to deploy – no remote access, software or hardware required
    • Meets the complex reporting needs of users with growing IP Office deployments
    • Multi-location Server Edition solutions are summarized in a single report
    The InfoPlus SourceBook for IP Office is available for:
    • IP400/500 (Rel. 4 and up)
    • Standard Edition (including Preferred and Essential)
    • Server/Server Select Editions

    How to Engage
    For more information about the new InfoPlus SourceBook for Avaya IP Office, contact InfoPlus at This email address is being protected from spambots. You need JavaScript enabled to view it. or 201-746-7200.

    About InfoPlus
    For over two decades, InfoPlus has given Avaya users the reporting tools they need to manage costs, improve service, and make smarter, faster decisions about their communications infrastructure. InfoPlus Services have touched over 40,000 communication systems worldwide, including over 25% of the Fortune 500. For more information, visit www.infoplusonline.com.

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