• InfoPlus® Announces New Services for Avaya IP Office

    February 23, 2015

    InfoPlus, a leading provider of proactive data analytics and communication management solutions for Avaya products, is excited to announce the launch of new services for Avaya IP Office.

    As a first step in empowering Avaya business partners with better tools to support the fast evolving mid market, InfoPlus has developed a version of its InfoPlus Site Survey and Manufacturer Support Analysis specifically for Avaya IP Office.

    The new, feature-rich service from InfoPlus is the ONLY solution for Avaya IP Office that offers unprecedented visibility into hardware and software configuration, including:

    • Comprehensive analysis and explanation of Licensed Features (covering hardware AND software-based licensing) helps you make sense of the complicated, overlapping licensing structure found in IP Office
    • Hardware inventory including Base Units/Cards, Trunk Cards, Expansion Modules and Stations
    • System software inventory
    • IP Telephony Overview including IP vs. TDM breakdowns
    • Overview of IP Office Users, Extensions and Lines including extension ranges, Profiles, Wasted Licensing, Hot Desking and more
    • Detailed Equipment mapping
    • Data Networking configuration
    • Advanced Small Community Networking Analysis (coming soon)

    Building on the advanced data analytics that power InfoPlus solutions for Avaya Communication Manager and CS1000, the InfoPlus Site Survey for IP Office also delivers actionable recommendations for system optimization and health, as well as a comprehensive product life cycle analysis.

    The InfoPlus Site Survey for IP Office is a cost-effective, easy-to-implement solution that creates multiple opportunities for Avaya partners to increase service revenue, streamline labor costs and gain better intelligence on customer systems while helping users better understand their communications ecosystems.

    InfoPlus Site Survey for Avaya IP Office – highlights:

    • The ONLY reporting service for IP Office that analyzes system-level configuration data rather than relying on typical SNMP information
    • Cost-effective and easy to deploy – no remote access, software or hardware required
    • Document new installations and upgrades with ease
    • Create market differentiation in the largely untapped mid market by embedding InfoPlus value-added solutions in IP Office support offerings
    • A strong, complementary service that can increase the value of every IP Office engagement
    • Meet the complex reporting needs of users with large, multi-site deployments
    • Comprehensive life cycle analysis identifies support risk for hardware and software and aids in future upgrade planning

    The InfoPlus Site Survey for Avaya IP Office supports the IP400 and IP500 (Rel. 4 and newer), including Essential, Preferred and Advanced Editions and is available immediately (Server Edition support planned for late 2015).

    To see the new service in action, contact InfoPlus at This email address is being protected from spambots. You need JavaScript enabled to view it. or 201-746-7200.

    About InfoPlus (www.infoplusonline.com)
    For over two decades, the InfoPlus portfolio of information services has enabled Avaya enterprise users to manage costs, improve service, fund innovation with cost savings from improved system efficiencies and make smarter, faster decisions about their communications infrastructure. InfoPlus currently services approximately 20% of the North American marketplace and is proud to count the largest Avaya business partners among its customers. The company has 'touched' over 40,000 communication servers worldwide, and over 25% of the Fortune 500 companies have benefited from InfoPlus services.

  • Other News