• InfoPlus® Online Aggregate Bandwidth Tool Now Available

    August 27, 2011

    As more organizations are considering implementing SIP networks, InfoPlus saw an emerging need it could satisfy. An important and missing datapoint needed to both design and cost justify a proposed SIP implementation is a determination of the bandwidth requirements SIP-based voice traffic would impart on network facilities. So we've launched a new web-based tool that uses as its data set, a recent InfoPlus Traffic Study.

    InfoPlus® Service Updates for Avaya and Heritage Nortel

    July 1st, 2011

    InfoPlus is pleased to announce a significant enhancement to the InfoPlus SourceBook for Avaya platforms. The IP Network Region section has been significantly updated to include detailed documentation of the Avaya Communication Manager IP Network Region programming. The enhanced IP Network Region Configuration section details the logical design of the system, and enables IT/Comm managers and administrators to quickly understand system resource allocation, design, and operation.

    InfoPlus® Partners with SPS to Provide Services

    December 15, 2010

    InfoPlus and Strategic Products and Services (SPS) have announced their partnership to provide the InfoPlus suite of services to SPS Avaya and Nortel customers on a global basis.  Headquartered in Parsippany, NJ and with offices in nearly 30 North American cities, SPS designs, implements and supports technology solutions to help customers be more efficient and competitive in their markets.

    VDS brings InfoPlus® Services to the Heartland

    December 1, 2010

    Voice Data Systems (VDS), a leading provider of telecommunications services and solutions, has signed an agreement to provide the InfoPlus suite of communications management reports to their customers in upper Midwestern states, principally Michigan, Indiana and Ohio.  VDS will now include the InfoPlus GuardianService® annually with all of its enterprise user maintenance and/or managed services agreements


    InfoPlus® and SOURCE Finalize Distribution Agreement

    June 20, 2010

    InfoPlus is pleased to announce that it has secured a multi-year distribution agreement with SOURCE, an Avaya Platinum Business Partner.

    Under the new agreement, SOURCE will leverage the InfoPlus portfolio of communications management services to support its Avaya and Heritage Nortel voice maintenance customers, and anchor the company's CAPP (Communications Architecture Protection Program) offering. 

    InfoPlus® Traffic Study Update: Enhanced Support for Avaya Multi-location, FCE Networks

    May 4, 2010

    Avaya's Flat, Consolidated and Extended networks allows for the combining of data and resources (such as Trunks, Attendants and IP Regions) among many geographically dispersed sites.  To help make it easier to understand the physical location of these resources we've added new content to our InfoPlus Traffic Study that makes use of Avaya's Location identifiers.

    Verizon Business Partners with InfoPlus® to Provide Nortel Disaster Recovery Services and Online User Training Across the Customer Footprint

    July 10, 2007


    InfoPlus, a leading remote service bureau serving the PBX/ VoIP marketplace, announced that Verizon Business is now providing InfoPlus Disaster Recovery Services and Online User Training for all of its Nortel voice services maintenance customers.

    Offered as a hosted solution, InfoPlus Disaster Recovery Services will allow Verizon Business to perform (and store in a centralized, off-site location) remote database backups of Nortel PBX equipment while satisfying customer business contingency requirements, reducing the overall number of dispatches and, in the end, positively impacting the Verizon Business bottom line. Additionally, this new service gives Verizon Business a distinct competitive advantage over other vendors in the Nortel marketplace.

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